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Use Cases

What does AI actually do in practice?
Here’s what we’ve seen.

Use Case 1

KYC Remediation

Multi-Jurisdictional Law Firm

Problem

Regulatory visit identified some KYC procedural deficiencies requiring a massive remediation programme.

 

The business estimated it would need to employ a number of contractors to complete a very manual project

Solution

The design and implementation of an Agentic AI system to:

  • Triage each file
  • Identify missing or outdated documents
  • Auto-send secure update requests to clients
  • Flag stale responses
  • File completed submissions in the correct locations

Result

  • 80% cost reduction vs manual completion
  • 6-week turnaround, previously estimated at 5+ months
  • Regulatory audit passed without issue
Use Case 2

Scanning & Filing Project

Trust company

Problem

200,000+ legacy documents needed scanning, tagging, and routing across multiple systems.

Solution

  • The design and implementation of an agentic AI system to Read scanned documents
  • Identified document type and owner
  • Renamed and relabelled files per internal conventions
  • Routed them into the appropriate digital folders

Result

  • 98% accuracy rate
  • Weeks of manual labour eliminated
Use Case 3

Scheduling Agents

Automotive

Problem

Disconnected tools across sales, servicing, and test drives led to missed bookings, errors, and lost leads.

Solution

We deployed a suite of lightweight AI agents to:

  • Consolidate vehicle availability across locations
  • Manage test drive scheduling
  • Trigger post-visit follow-ups
  • Alert managers to duplicate bookings or inventory gaps

Result

  • Increased conversion from booking to sale
  • Better team communication across sites
  • More predictable diary management
Use Case 1

KYC Remediation

Multi-Jurisdictional law firm

Problem

Regulatory visit identified some KYC procedural deficiencies requiring a massive remediation programme.

 

The business estimated it would need to employ a number of contractors to complete a very manual project

Solution

The design and implementation of an Agentic AI system to:

  • Triage each file
  • Identify missing or outdated documents
  • Auto-send secure update requests to clients
  • Flag stale responses
  • File completed submissions in the correct locations

Result

  • 80% cost reduction vs manual completion
  • 6-week turnaround, previously estimated at 5+ months
  • Regulatory audit passed without issue